A) developing efficient layouts. B) offering meals. C) receiving ingredients. D) preparing effective employee schedules. E) every one of the over. Answer: E | At Hard Rock Café, work that reflect operations or operations monitoring include: |
) preparing employee schedules. | An operations job perdeveloped at Hard Rock Café is: |
) to all firms, whether manufacturing or service. | Operations management is applicable: |
Operations Management | ________ is the collection of tasks that creates value in the create of goods and also services by transcreating inputs into outputs |
marketing, production/operations, and also finance/accounting | Which of the adhering to are the main features of all organizations? |
W. Edwards Deming | Which of the complying with pioneers was NOT making a experienced impact throughout the Scientific Management Era? |
auditing | Which of the following would NOT be an operations function in a commercial bank? |
generating the demand also for the organization’s commodities or solutions. | The marketing function’s primary problem is with: |
crew scheduling | Which of the complying with tasks within an airline agency are pertained to operations? |
finance/accounting | Marketing, production/operations, and ________ are the three attributes that all organizations need to perdevelop to develop goods and solutions. |
supply chain | What is a worldwide network of organizations and activities that supply a firm through items and also services? |
immediate communication | Which of the complying with fosters specialization and also global supply chains? |
supply chains | Competition in the 21st century is no much longer between companies; it is between ________. |
examining just how human being organize themselves for abundant enterpclimb and also discovering about a costly part of the enterpincrease. | Reasons to research operations administration include: |
A) how human being organize themselves for productive enterprise. B) how products and solutions are developed. C) what operations supervisors perform. D) a costly part of the enterpincrease. E) all of the above. Answer: E | Reasons to examine operations administration include learning about: |
) plan, organize, staff, lead, and control | What are the five aspects in the monitoring process? |
pricing | Which of the complying with is NOT an facet of the management process? |
the identification of customers’ wants and requirements. | An operations manager is NOT most likely to be associated in: |
developing the company revenue statement. | All of the adhering to decisions loss within the scope of operations administration EXCEPT for: |
A) layout strategy. B) maintenance. C) process and capacity style. D) regulating high quality. E) every one of the above. Answer: E | The 10 strategic operations monitoring decisions include: |
mass customization | Which of the adhering to is NOT one of the 10 strategic operations monitoring decisions? |
pricing | Which of the adhering to is one of the 10 strategic operations management decisions? |
A) inventory demands B) capacity needs C) personnel levels D) innovation E) All of the over affect layout decisions. Answer: E | Which of the following influences layout design? |
price | Which of the complying with is NOT a strategic operations administration decision? |
statistical top quality control. | Walter Shewhart is detailed among the necessary civilization of operations administration because of his contributions to: |
1920s; statistical sampling | Wchange Shewhart, in the ________, provided the foundations for ________ in operations management. |
nineteenth century; interchangeable parts | Eli Whitney, in the ________, provided the structures for ________ in operations management. |
Eli Whitney | Who was the person the majority of responsible for popularizing interchangeable parts in manufacturing? |
Frederick W. Taylor. | The "Father of Scientific Management" is: |
assembly line operations. | Henry Ford is noted for his contributions to: |
W. Edwards Deming | Who among the adhering to is linked with contributions to quality control in operations management? |
A) chemisattempt and physics B) industrial design and also administration science C) biology and anatomy D) information modern technology E) all of the over Answer: E | The area of operations management is shaped by breakthroughs in which of the complying with fields? |
The perboy most responsible for initiating the usage of interchangeable components in manufacturing was Eli Whitney. | Which of the adhering to statements is TRUE? |
Charles Sorensen | Henry Ford and ________ are credited with the development of the relocating assembly line. |
counseling | Which of the adhering to is the finest instance of a pure service? |
86% | The organization sector provides up approximately what percentage of all work in the United States? |
Tangible goods are generally developed and consumed simultaneously; solutions are not. | Which is NOT true regarding differences between goods and also services? |
Goods tfinish to have higher customer interactivity than services. | Which is NOT true about differences between products and also services? |
elementary education | Which of the complying with services is LEAST likely to be unique, i.e., customized to a specific individual’s needs? |
straightforward to store | Which of the adhering to is NOT a typical company attribute? |
production and also usage happen simultaneously | Which of the adhering to features is a lot of typical of a service? |
Both have actually top quality requirements. | Which of the adhering to is a similarity between goods and services? |
pure service | When a tangible component is not contained in a business, such as through counseling, it is referred to as a(n) ________. |
20% | Illiteracy and also negative diets have actually been known to cost countries up to what percent of their productivity? |
12 covers/hr. | A foundry produces circular utility accessibility hatches (manhole covers). If 120 covers are created in a 10-hour shift, the productivity of the line is: |
the fact that exact units of meacertain are frequently unaccessible. | Productivity measurement is complex by: |
multiaspect efficiency. | The total of all outputs developed by the transdevelopment procedure separated by the full of the inputs is: |
management | Which performance variable has the best potential to increase productivity? |
decreasing inputs while holding outputs stable. | Productivity have the right to be boosted by: |
management; over one-half | The largest contributor to performance boosts is ________, estimated to be responsible for ________ of the yearly boost. |
management | The factor responsible for the largest percentage of performance boost in the United States is: |
Service operations are typically resources extensive. | Which of the adhering to is NOT true as soon as explaining why productivity has a tendency to be lower in the service sector than in the manufacturing sector? |
labor, funding, and also administration. | Three commonly used performance variables are: |
services usually are labor-extensive. | The business sector has actually lower performance improvements than the manufacturing sector because: |
A) frequently hard to automate. B) typically labor-extensive. C) generally processed individually. D) frequently an intellectual task percreated by experts. E) All of the over make company productivity even more hard. Answer: E | Productivity tends to be more difficult to boost in the service sector bereason the work is: |
between 8 and also 9 hours | A little steel shop opeprices 10 hrs each day, developing 100 parts/hour. If productivity were raised 20%, just how many type of hours would certainly the plant have to job-related to produce 1000 parts? |