A) developing efficient layouts. B) offering meals. C) receiving ingredients. D) preparing effective employee schedules. E) every one of the over. Answer: E

At Hard Rock Café, work that reflect operations or operations monitoring include:

) preparing employee schedules.

You are watching: All of the following decisions fall within the scope of operations management except for:

An operations job perdeveloped at Hard Rock Café is:

) to all firms, whether manufacturing or service.

Operations management is applicable:

Operations Management

________ is the collection of tasks that creates value in the create of goods and also services by transcreating inputs into outputs

marketing, production/operations, and also finance/accounting

Which of the adhering to are the main features of all organizations?

W. Edwards Deming

Which of the complying with pioneers was NOT making a experienced impact throughout the Scientific Management Era?


Which of the following would NOT be an operations function in a commercial bank?

generating the demand also for the organization’s commodities or solutions.

The marketing function’s primary problem is with:

crew scheduling

Which of the complying with tasks within an airline agency are pertained to operations?


Marketing, production/operations, and ________ are the three attributes that all organizations need to perdevelop to develop goods and solutions.

supply chain

What is a worldwide network of organizations and activities that supply a firm through items and also services?

immediate communication

Which of the complying with fosters specialization and also global supply chains?

supply chains

Competition in the 21st century is no much longer between companies; it is between ________.

examining just how human being organize themselves for abundant enterpclimb and also discovering about a costly part of the enterpincrease.

Reasons to research operations administration include:

A) how human being organize themselves for productive enterprise. B) how products and solutions are developed. C) what operations supervisors perform. D) a costly part of the enterpincrease. E) all of the above. Answer: E

Reasons to examine operations administration include learning about:

) plan, organize, staff, lead, and control

What are the five aspects in the monitoring process?


Which of the complying with is NOT an facet of the management process?

the identification of customers’ wants and requirements.

An operations manager is NOT most likely to be associated in:

developing the company revenue statement.

All of the adhering to decisions loss within the scope of operations administration EXCEPT for:

A) layout strategy. B) maintenance. C) process and capacity style. D) regulating high quality. E) every one of the above. Answer: E

The 10 strategic operations monitoring decisions include:

mass customization

Which of the adhering to is NOT one of the 10 strategic operations monitoring decisions?


Which of the adhering to is one of the 10 strategic operations management decisions?

A) inventory demands B) capacity needs C) personnel levels D) innovation E) All of the over affect layout decisions. Answer: E

Which of the following influences layout design?


Which of the complying with is NOT a strategic operations administration decision?

statistical top quality control.

Walter Shewhart is detailed among the necessary civilization of operations administration because of his contributions to:

1920s; statistical sampling

Wchange Shewhart, in the ________, provided the foundations for ________ in operations management.

nineteenth century; interchangeable parts

Eli Whitney, in the ________, provided the structures for ________ in operations management.

Eli Whitney

Who was the person the majority of responsible for popularizing interchangeable parts in manufacturing?

Frederick W. Taylor.

The "Father of Scientific Management" is:

assembly line operations.

Henry Ford is noted for his contributions to:

W. Edwards Deming

Who among the adhering to is linked with contributions to quality control in operations management?

A) chemisattempt and physics B) industrial design and also administration science C) biology and anatomy D) information modern technology E) all of the over Answer: E

The area of operations management is shaped by breakthroughs in which of the complying with fields?

The perboy most responsible for initiating the usage of interchangeable components in manufacturing was Eli Whitney.

Which of the adhering to statements is TRUE?

Charles Sorensen

Henry Ford and ________ are credited with the development of the relocating assembly line.


Which of the adhering to is the finest instance of a pure service?


The organization sector provides up approximately what percentage of all work in the United States?

Tangible goods are generally developed and consumed simultaneously; solutions are not.

Which is NOT true regarding differences between goods and also services?

Goods tfinish to have higher customer interactivity than services.

Which is NOT true about differences between products and also services?

elementary education

Which of the complying with services is LEAST likely to be unique, i.e., customized to a specific individual’s needs?

straightforward to store

Which of the adhering to is NOT a typical company attribute?

production and also usage happen simultaneously

Which of the adhering to features is a lot of typical of a service?

Both have actually top quality requirements.

Which of the adhering to is a similarity between goods and services?

pure service

When a tangible component is not contained in a business, such as through counseling, it is referred to as a(n) ________.


Illiteracy and also negative diets have actually been known to cost countries up to what percent of their productivity?

12 covers/hr.

A foundry produces circular utility accessibility hatches (manhole covers). If 120 covers are created in a 10-hour shift, the productivity of the line is:

the fact that exact units of meacertain are frequently unaccessible.

Productivity measurement is complex by:

multiaspect efficiency.

The total of all outputs developed by the transdevelopment procedure separated by the full of the inputs is:


Which performance variable has the best potential to increase productivity?

decreasing inputs while holding outputs stable.

Productivity have the right to be boosted by:

management; over one-half

The largest contributor to performance boosts is ________, estimated to be responsible for ________ of the yearly boost.


The factor responsible for the largest percentage of performance boost in the United States is:

Service operations are typically resources extensive.

Which of the adhering to is NOT true as soon as explaining why productivity has a tendency to be lower in the service sector than in the manufacturing sector?

labor, funding, and also administration.

See more: Supination Is The Movement Of The Forearm In Which The Palm, What Are Pronation And Supination

Three commonly used performance variables are:

services usually are labor-extensive.

The business sector has actually lower performance improvements than the manufacturing sector because:

A) frequently hard to automate. B) typically labor-extensive. C) generally processed individually. D) frequently an intellectual task percreated by experts. E) All of the over make company productivity even more hard. Answer: E

Productivity tends to be more difficult to boost in the service sector bereason the work is:

between 8 and also 9 hours

A little steel shop opeprices 10 hrs each day, developing 100 parts/hour. If productivity were raised 20%, just how many type of hours would certainly the plant have to job-related to produce 1000 parts?